Fraudulent phone calls cost consumers nearly $700 million last year, according to the newest data from the FTC. The latest attack is scammers posing as your doctors office and probing for critical information. Consumer Investigator Caresse Jackman gets advice to help you avoid what experts call “ID spoofing”.
Kids often look for the latest fashions as they head back to school, but the cost of new clothes can quickly add up. In this Watching Your Wallet Consumer Investigator Rachel DePompa has suggestions for savings as you dress your child for the upcoming school year.
It’s a $60 billion a year industry that’s a relentless target for cybercriminals. According to a recent security report, web attacks against the global video game industry grew by 340 % in 2020. Consumer Investigator Rachel DePompa has the security advice you need before you, or your children, get hacked and it's game over.
It’s a volatile housing market and first-time home buyers are feeling the pinch according to a new study from NerdWallet citing low inventory and stagnant incomes. Consumer Investigator Rachel DePompa shares what experts are telling people entering the market for the first time.
Nearly half of women say money issues negatively affect their mental health according to a new Bankrate survey. In this Consumer Investigator Rachel DePompa breaks down the cause of women's stress and what experts say you can do during though times.
More than 25 million people relied on loans from those close to them to meet spending needs, according to the Census Bureau’s latest household pulse survey on finances. That figure is up from 19.1 million people from the same time last year.
Rising inflation has changed the way consumers save money, according to NerdWallet. Consumer Investigator Rachel DePompa has expert advice on how you can take advantage of increasing interest rates, while staying prepared for emergencies.
New tools on could help you build your credit score. Experian Boost and UltraFICO now use information from utilities, cell phone bills, and other recurring services to determine your credit worthiness.
Checking online reviews when shopping, researching vacations or even looking for a doctor has become an integral part of the modern consumer experience. But experts say many of the products or service reviews you’re reading were either bought or sold and completely fake. In “Five Star Fakes”, InvestigateTV found several posts on social media platforms where people are bartering - even buying and selling - online reviews, despite a federal law that prohibits this act.
A 2022 high school graduate will borrow on average $40,000 in student loans by the time they graduate college, according to a new NerdWallet study. Consumer Investigator Rachel DePompa shares advice from Elizabeth Renter of NerdWallet for students and parents.
Credit card debt continues to climb in the U.S. as experts say people will likely lean on their cards to offset rising prices and interest rates. Consumer Investigator Rachel DePompa spoke with a financial expert Elizabeth Renter from NerdWallet on the best ways to manage your debt.
In an effort to fight inflation, The Federal Reserve recently raised interest rates by half a percentage point, the biggest hike in two decades. Consumer Reporter Rachel DePompa talks with a financial consultant to explain what it means to your wallet.
If you do need to buy a big-ticket item like a car, Joyce says it’s best to have as much money as possible to put down, so you make your loan payment manageable and you don’t have to take out the loan for a long time.
Sometimes a surgeon is the salesman. Across the country, there are physician-owned distributorships where doctors own part of a medical device company and then buy (or have their hospital buy) that hardware to use in their own surgeries.
Cutting-edge computer technology designed to mimic the human brain is being used by hackers to create lifelike videos of celebrities and politicians. But now, bad actors are using this readily available tech to target everyday social media users in cryptocurrency scams.
In 2021 credit card balances fell more than they have in 20 years. But with high inflation and stimulus checks gone- experts say credit card use is soaring again. Rachel DePompa takes a look at how to navigate credit card balances in a world full of inflated prices.
A trip to the emergency room can instantly change your life - not just medically, but financially as well. Americans are burdened with at least $140 billion in outstanding medical debt according to the Journal of the American Medical Association. But help is out there. Consumer Investigator Rachel DePompa speaks with experts on the frontline aiding those “Diagnosed with Debt”.
Certified pre-owned cars are a hot ticket with sales forecasted to break records in 2022. But is that certification worth the extra cost and are the inspections all they claim to be? In this Consumer Crackdown, national investigator Sandra Jones explains what to look for.
The bipartisan Infrastructure Investment and Jobs Act requires research into the gender gap in vehicle crash testing, but lawmakers want Secretary Pete Buttigieg to take action now to close the Collision Division.
According to CARFAX, the median list price for a used car jumped 40% from January 2021 to January 2022. In the midst of this climb, our national investigative team uncovered consumer complaints from across the country accusing dealers of advertising one price, but when it came time to sign, charging a cash price thousands more.
The Federal Trade Commission said the recent short supply of at-home COVID tests and long lines at testing sites opened the door for potential scams, with fraudsters targeting your money and your peace of mind.
Consumer advocates say the time is long past due to lift the cloak of secrecy at the U.S. Consumer Product Safety Commission. The issue rests with a provision in the Consumer Product Safety Act, known as Section 6(b), which requires the agency to receive approval from manufacturers before releasing any information about a specific product.
It takes years for the Consumer Product Safety Commission to remove dangerous products from the market because of its cumbersome rule-making process and ineffective recalls that don’t incentivize consumers to return or destroy dangerous items.
The federal agency created to watchdog consumer products - from crock pots to xylophones - is muzzled by its governing law, which gives all the power to manufacturers, including those with dangerous toys, appliances and other items on the market. The Fisher-Price Rock N Play – an inclined sleep product that defied the American Academy of Pediatrics guidelines for safe infant sleeping – exposed all that is wrong with the Consumer Product Safety Commission.
Over the course of the pandemic the FTC, along with the Food and Drug Administration, has sent out cease and desist letters to more than 400 companies and individuals urging them to remove unproven claims that their product treats or prevents COVID-19.
People use Facebook and Instagram to stay in touch, to share memories, and now more and more, to build a clientele. Hackers have taken advantage of this growth to gain access to people’s accounts, often targeting weak passwords.